Docs leadership: How to become a stronger leader for your team

Sketchnote

Sketchnote

Description

Leading a documentation team is challenging. You need to focus not only on the content related to your company’s products but also on the overall experience people have when using your documentation. In a lot of ways, the documentation is its own product! So how can you ensure you build and grow a team of empathetic, talented folks who create excellent content and experiences?

This is a talk for those who are interested in being a formal or informal leader on their docs team. We’ll look at hiring, building out capabilities on your team, docs leadership philosophies, balancing short-term content execution vs. long-term experience strategy, and ways to ensure your team is operating in a high-trust, collaborative model.

  • Conference: Write the Docs Prague
  • Year: 2021

About the speaker

Jenn Leaver